FAQs

If you are moving to a different state, the charges will be based on the space of your shipment and mileage — these are referred to as transportation charges. We make our pricing method very simple to understand with no hidden fees whatsoever. Just make sure to tell your Relocation Specialist if you need any packing so he can include that in the total cost.

You can pay the initial deposit with any kind of credit debit card, or check. That is usually about 25% to 30% of the total balance. The remaining balance is due half on pick up and the other half on delivery. On pick when you pay the second portion once again you can pay with a credit debit card, check, cash, or money order. On the delivery for the final payment, it must be a money order or cash. Zelle, Cash App, and Venmo are also accepted.

All loose items must be packed in boxes to prevent loss or damage while moving. It is recommended that you pack all items and leave the drawers empty.

Items of extraordinary value such as jewelry, money, antiques, and stamp collections can be included in your shipment, provided that you notify your local moving representative of these items before packing and moving day. It is strongly recommended that you carry irreplaceable and expensive articles with you, or make alternate arrangements for their transport.

Appliances such as washers, dryers, and refrigerators must be disconnected, and the washer must have a stabilizer installed. Again, your estimator can help you understand how these items are properly serviced. All local moving companies have business relationships with local service providers that handle this type of service, however full service moving companies and national moving companies will also be able to provide all of the moving services you require. Be sure you know who your mover will be using, as you will need to let these people into your home to provide the service.